Shipping Policy
1. General
We try to maintain our supply chain to fulfill your orders timely but from time to time there may be a production/supply-chain discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await manufacturing of the back-ordered item or if you would prefer for us to cancel your order.
2. Shipping Costs
Prime Décor offers free delivery across Pakistan with a hassle-free replacement where customers are free from any kind of shipping cost.
3. Delivery Terms
Our standard delivery time is 3 – 7working days. Why so long? It’s because we make these awesome artworks from scratch upon receiving your order.
3.1 Dispatch Time
Orders are usually dispatched within 5 business days after confirmation of the order. Our warehouse operates on Monday - Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.